Ethernet First Mile (EFM)
Ethernet First Mile (EFM) is the perfect solution for businesses looking for a credible alternative to an Ethernet Leased Line. It provides robust, resilient and fully symmetric speeds with zero contention, making it ideal for all modern-day business requirements. EFM is delivered by a number of our different carriers and is widely available, offering businesses with affordable Ethernet Leased Lines-like services. The service is distance dependant, offering a speed agreement to ensure the benefits of choosing EFM.
Key Features
It is perfect for Voice Over Internet Protocol (VoIP), data, video streaming, broadcasting and cloud-based services. Installation can be as quick as 30-45 days, which is noticeably faster than Ethernet Leased Lines solutions.
- Credible alternative to Ethernet Leased Line
- Perfect failover option for Ethernet Leased Line
- Uptime monitoring
- Self-healing
- Managed line installation
- Cost effective monthly pricing
- Typical delivery: 6-8 weeks
Technical Overview
- Cisco Router options
- Minimum contract: 12 months
- 1:1 contention ratio
- Up to 35 Mb/s upstream
- Up to 35 Mb/s downstream
- 99.9% service level agreement
- Static IP
Service Delivery & Support
24/7 Phone Support – Our team is available to solve your challenges at all times throughout the year.
On-site Assistance – Remote hands can work on your technical issues at the primary source.
Proactive Philosophy – Forever investing, upgrading and maintaining our infrastructure and hardware.
Active Monitoring – Monitoring software sends you live updates and messages in the event of any emergency.
Layer-2/3 Support – Cross-skilled engineers provide multiple options for support and expertise.
Account Management – Dedicated account managers on hand to provide assistance at all times.
Reporting – Proactive monthly reporting is provided as standard.